Innovation, Mergers and Acquisitions

In the past year, not only have many of our worlds been turned upside down, but the MSP community continues to grow and mature. The last year has brought on many new challenges forcing small businesses to innovate, perhaps more than larger businesses. This is not because they wanted to, but because small business owners have had to pivot more quickly in order to stay in business. With many small businesses having to innovate they heavily relied on their MSP and their knowledge of what to do.

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To Assist Small Businesses in North America- Lenovo Launches “Evolve Small” Campaign

With 30.7 million small businesses in the U.S. accounting for 99.9 percent of all U.S. businesses (SBA, 2019) it is safe to say that small businesses are the heart of North America. If you look around your community small businesses are made up of our neighbors, friends and family, but most important are the pillars of our community. With many small businesses being hit hard by the Covid 19 pandemic Lenovo in partnership with Microsoft, Intel, and the North Carolina Panthers has stepped up and built a campaign that focuses on providing relief to small businesses in North America.

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MSPs are an Attack Vector


As an MSP many of you are providing your customers cybersecurity, and have a mission of staying ahead of the bad guys (easier said than done). With all of the current threats that have presented themselves over the years, Kaseya (2018), ConnectWise (2019), Webroot (2019), Ninja (2019), and SolarWinds many MSPs are wondering what is next. Although we can’t say what is next there are a couple things you can be doing today to protect yourself and your clients. First you need to start with knowing and understanding your vulnerabilities, and what needs to be done, to maintain and secure them. Next in a security world if you’re thinking security first, it is trust but verify and it is constantly reverifying the trust, not an implicit trust that’s always there.

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Ransomware has Exploded

With the recent attacks on Kaseya, it is more apparent than ever that ransomware attacks have become a prolific problem which IT exports can’t keep up with . In 2021 the once quite problem has turned into a major security issue nationwide. With the cybersecurity industry stretched thin, and MSPs doing everything they can to prevent attacks, it’s hard to be certain that this can’t happen to us.
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Who is Next?

Kaseya announced that it had become the victim of a cyberattack on July 2. It appears that the attackers carried out a ransomware attack by leveraging a vulnerability in Kaseya’s VSA software. According to Kaseya CEO Fred Voccola, less than 0.1% of the company’s customers were included in this incident. The attackers are now asking for $70 million to repair the breach. There appears to be growing trend in attacks and we have to ask ourselves who will be next.

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RocketMSP Podcast

Are you looking for a podcast that will help you grow your business? The RocketMSP Podcast is an MSP Driven podcast that brings MSP business owners, channel vendors, and other interesting people together in one place to learn more about products that are available and how to use them.
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Competence, Charisma, Four Quadrant Model

Building a successful IT team is a hard task, and although many of us look for technical skills relationship building skills are just as important . For success in a career in IT, there are two separate and distinct skill sets are required. First you must have top notch technical skills, but you must also have the ability to work with people. Don Crawley joins us to chat about how we can divide people into one of four quadrants on a four-quadrant model:
• Neither Competent, nor Charismatic
• Charismatic, but not Competent
• Competent, but not Charismatic
• Competent and Charismatic

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Use of Technology in Nonprofit Organizations

Nonprofits like many other organizations focus on how to grow their business, gain exposure, and increase productivity. With many businesses turning to simple technologies like social media to help excel their business, some nonprofits are using infrastructure technology to assist in their daily operations. Because technology is always advancing, both for-profit and nonprofit organizations may struggle to stay up to date on their tight budgets, however, effective use of technology can span innovation, improve efficiency and better deliver their mission.

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Diversity and Inclusion

There are a lot of conversations in tech going on, on LinkedIn, and Facebook and other areas about diversity of inclusion. With all this talk what really is Diversity and Inclusion and how does it affect your business? According to google “Diversity and inclusion are two interconnected concepts—but they are far from interchangeable. Diversity is about representation or the make-up of an entity. Inclusion is about how well the contributions, presence and perspectives of different groups of people are valued and integrated into an environment.”

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