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Fox: Importance of Project Management for MSPs

Sure it’s an evergreen topic but revisiting the role of project management is always welcome! Canadian Matt Fox shares insights into the field of project management and solutions. Fox works for an ISV that provides purpose built project management functionality for ConnectWise and other PSAs (doing business as CW KanBan). A must watch for Managed Services Providers (MSPs).

Rowe: Global MSS Workshops

Phelim Rowe directs UK-based CTG Intelligence, an integrated events and education concerns for both channel partners and customers in the security technology space. After we do a “Hello World” we move on to talk about the use of acronyms and labels in our community: MSP, MSSP and MSS. Lean in, listen intently and discover the finer points between these earned and unearned (marketing) titles. And we end with a shout out to Forrester analyst Jay McBain who recently spoke at Rowe’s Miami security workshop.