Analyst and contributor Phelim Rowe clears up the confusion on labels surrounding cybersecurity solutions. Rowe’s analysis starts with analyzing the Service Level Agreement (SLA) with the client. Does the client need (or will they pay for) military grade security. Rowe defines Managed Security Service (MSS). Rowe also discusses his event model that combines MSPs, MSS and Customers.
Phelim Rowe directs UK-based CTG Intelligence, an integrated events and education concerns for both channel partners and customers in the security technology space. After we do a “Hello World” we move on to talk about the use of acronyms and labels in our community: MSP, MSSP and MSS. Lean in, listen intently and discover the finer points between these earned and unearned (marketing) titles. And we end with a shout out to Forrester analyst Jay McBain who recently spoke at Rowe’s Miami security workshop.
An attendee from across the pond, attendee Phelim Rowe isn’t your average participant at a security conference. Rather he’s a subject matter expert (SME) in the field and he orchestrates a series of partner security events global. In this conversation at the Acronis Global Summit Conference (Miami, October 2019), Phelim speaks towards the fine distinction between someone who is a Managed Services Provider (MSP) versus someone else who acts as a Managed Security Services Provider. A new twist on a hot topic.