Rowe: Clearing up the Confusion: MSP v MSS
Analyst and contributor Phelim Rowe clears up the confusion on labels surrounding cybersecurity solutions. Rowe’s analysis starts with analyzing the Service Level Agreement (SLA) with the client. Does the client need (or will they pay for) military grade security. Rowe defines Managed Security Service (MSS). Rowe also discusses his event model that combines MSPs, MSS and Customers.