We caught up with a busy Ken Dwight before he flew up to an aircraft owner’s convention in Oshkosh, WI. Dwight chatted with us about a variety of topics including malware attacks on mobile phones, IoT device penetration. Bottom line: we discuss being early in technology rather than late. Enjoy this summer chat!
Contributor Michael Fraser (CEO, Refactr) joins us for a security double-click. This month with discuss a range of topics that fall under the auspices of the Microsoft Trust Center: Audit and review, compliance plus a look at how data is protected, governance, data across all devices, clouds services, applications in Azure and more. Use cases discussed include audit existing services in Azure and then decide what needs to be managed, etc. A tip of the hat to compliance topics including HIPAA and such.
Defining what a Managed Services Security Provider (MSSP) is (hint: Kallhoff’s Infogressive company is SECURITY ONLY!). After a tip of the hat to it’s great partnership with Fortinet, Kallhoff share’s how SMB MSPs from both SMB Nation and Microsoft 365 Nation can work with him. It’s a build v. buy conversation. You can get to the same place as Infogressive in a few years and $1m+ or you can team with Infogressive to accelerate your MSSP transformation.
We review enhancements to the standard Office 365 proper SKUs don’t easily reveal (and in some cases you need to purchase. Starting with Advanced Threat Protection, we move to discuss safe links, safe attachments and anti-phish policies. Hang on fast for this long play format (over 18-mins) but worth every second.
The man, the author and legend (and our contributor) Andrew Bettany joins us to talk about YET ANOTHER BOOK he has authored! This guy is nonstop and we’re lucky to have his attention. In this interview, we’re talking the new MD101 exam that is part of the MCSA for Windows 10 – this is for your desktop administrators. This is the second exam and builds upon the BASICS from Windows 10 MD100. Bettany shares that this is all about MANAGING modern desktops. Listen intently for the conversation(s) on AutoPilot, MSM and other Microsoft 365 product stack-isms!
Frank Ohlhorst shares his plans for the August 5-7 CompTIA ChannelCon event and how to get value out of attending. We cover the conference pillars, CompTIA’s leading role in workforce training and certifications and tackling the recruitment problems that Managed Service Providers (MSP) are experiencing in hiring and retaining technical talent. The overall role of CompTIA as a trade association is explored plus a few secrets to have the most fun next week.
Contributor Larry Doyle has figured out an interesting way to take a summer vacation cycling across Europe yet still staying in touch with the Microsoft 365 Nation! (Full disclosure: his trip is partially sponsored by StorageCraft, a backup vendor) But the real story is Larry’s analysis about the need for a physical v. cloud-based firewall (or both?).
Contributor Michael Fraser (Refractr) lives in the world of cloud-based platforms and infrastructure so he’s deeply qualified to speak towards the recent well-know 100m record hack. Fraser puts it all into context that AWS is unlikely to incur liability for the Capital One security breach.
Contributor Denis Wilson talks about the importance of staff training as a first defense against the bad guys in the cybersecurity realm. It’s a surpsiingly profitable revenue opportunity to provide security awareness training to clients. And you’ll feel good along the way providing an incredibly valuable service to your client. The “process” includes several steps starting with short Web-based training resources followed by…you’ll have to watch the vid for the rest LOL!
Contributor Frank Ohlhorst gets the last word on DattoCon 2019 – the recent industry event in San Diego. Ohlhorst ticks of conference announcements including re-engineering the platform, better integrating Autotask with backup, simplified licensing, better support, etc. “It was about Datto’s focus on doing all the things they should be doing.” Catch the conversation on automation and workflow management starting at 3:00+ in the vid.
Contributor Josh Liberman (Net Sciences) provides the dets on DattoCon with respect to product stack releases (e.g. a private cloud solution, etc.). Then he talks about the “Hallway 101” aspects of meeting/greeting fellow attendees. We also discuss maturity in the industry that is being dominated by a handful of big players (Datto, Kaseya, ConnectWise, Continuum for example).
Community members will remember Mike Hanauer for his stewardship at Datto. Now he’s a force behind security startup SKOUT as the Chief Revenue Officer (CRO) . SKOUT is leading the way with artificial intelligence (AI) and machine learning “augmentation” to provide relevant cybersecurity skills for humans. How cool is that!?!?! Watch this vid to connect the dots between the human factor (e.g. WetWare between the ears) and analyzing security events, resulting in alerts that led to remediation.