You may have already heard the general release of Microsoft’s New Commerce Experience (NCE) which expanded to include M365, Dynamics 365, Windows 365, and Power Platform, took place earlier this year.  This is the third phase of a multi-stage transformation to offer a unified experience to both partners and customers.  In this third phase of the journey Microsoft focused on delivering a new experience in the Partner Center to provide partners with more flexibility and growth.  Harry Brelsford of SMB Nation sits down with Dan Foote to discuss the Microsoft’s New Commerce Experience (NCE).

Video Transcription

Harry Brelsford 

Hey nation nation Harry here again back with Dan Foote in Anchorage, Alaska. How you doing today? Damn.

Dan Foote 

It’s another beautiful day in Anchorage days are getting longer. And it’s beautiful.

Harry Brelsford 

There we go. Hey, we just crossed over a milestone with Microsoft in the 365 old. What’s going on?

Dan Foote 

Wow. What is the what do they call it new commerce experience? Well, it’s an experience All right. And for reasoning far beyond my knowledge base, everything has been dictated to take place. You know, the very end of February 1 day of March for all these transitions, and some of the concerns that I see are that the obligations that as an MSP we’re being left with, for licensing should a should one of our partners, one of our clients go, you know, close business or get sold or whatever. So, you know, it’s a, I think there’s a little bit of nervousness around the MSP space on this. I think in the long run, it will help. But boy, I’ll tell you, these last few days have been rocky and rough, and trying to explain to clients what’s going on. And, by the way, if you’re on that annual subscription, I’m sorry, you can’t make changes to downgrade until the last three days of the term, which in this case is the end of next February. So, you know, I think February is the new for 20. The February 28, is the new 420.

Harry Brelsford 

And we just say downgrade, that might mean if you laid some people off and you want fewer licenses, is that it?

Dan Foote 

Yes, if you’re if you’re on an annual term, and you’ve if you’ve locked in, say 10 or 100 licenses, and then all of a sudden you need seven or 70, and you’re only halfway through the year, you’re still stuck with that 10 or 100 until the end of the term. And it’s I understand some of why they’re doing it. But I think that it’s not necessarily a wise move in the long run. I think it can be good. It can provide some stability. But me as an MSP. If I’m left on the hook for some of this, it kind of leaves a sour taste in your mouth.

Harry Brelsford 

Yeah. Well, thanks for your insights, Dan. Appreciate it.

Dan Foote 

It’s always good to talk to you or you Take care.