Contributor Michael Fraser shares insights on the recent IT Nation conference where he was a speaker and had a booth on the floor. His talking points included DevSec Opps and “Everything as a Service” at the conference. Notably Fraser shares the interest from the vendor community was very high in these areas. His Refractr solution was demoed on the big stage with a new ConnectWise tool called Chat Genie. Fraser also offers up thoughts on 2020 moving forward.
Contributor Marc Haskelson speaks towards embracing your vendor as a Managed Services Provider (MSP) trying to latch on to the Business Solution Provider (BSP) wave. I speak towards the fact that historically a member of ‘da Nation wouldn’t wake up in the morning in bed with a vendor but Haskelson makes some assertions that vendors can be a resources for you.
Vendors themselves about creating tool sets to help MSPs understand the clients BUSINESS PROBLEMS! That is the secret is to take the business problem and turn it into a revenue opportunity.
Contributor Mike Hanauer (CRO, Skout) gives us a year-ender with a look to 2020. His roadmap includes a focus on education: AI, Machine Learning, Cybersecurity. Any one of these three topics could be a separate interview but we tackle all three right here right now. And watch out for the acronym “speeds and feeds” from Hanauer.