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Dwight: COVID-19 Pandemic Observations

We’re back with Ken Dwight – the virus doctor – is hearing a lot from this anti-virus technology community (who would have know his trademark “The Virus Doctor” would have a double-meaning during this era). Dwight expresses that he’s getting pounded by vendors trying to sell into the pandemic and he’s frustrated than that.

Liberman: Revisiting Goals and Objectives

Analyst Joshua Liberman updates us on his long-term plan to do more writing. As a senior professional, he is elevating his game to be more strategic about his personal branding. It’s a big step to look up from the day-to-day of running a business in the trenches. Watch to here about his latest articles on securing small business and securing your own MSP. Another reason he writes is he wants to enjoy doing what he does. Imagine that!

Happy Happy News!

Seattle-based Michael Fraser is keeping it safe in his home office and he shared with us BIG WIN concerning a Department of Defense (DOD) contract. The win is significant as it’s a door opener to further opportunities. This is phase one of a multi-phase contractor and comes with a matching fund in a later phase (the DOD will do a dollar for dollar match with Fraser’s investors).

Remote Worker Setups Continue

Today we’re in Dublin, Ireland with analyst Larry Doyle. He shares how the COVID-19 outbreak is impacting his business as well as personal life. What’s cool about this interview is that we stopped his motorcycle in a public park to ring into us and the sound and video quality is amazing. Like our other analysts spanning the globe, Doyle is engaged in assisting clients in setting up remote offices at home.

Webinars vs. Online Conferences

Phelim Rowe – our analyst from the UK, joins us from across the pond! We get insights into his daily life as an existing virtual organization during the COVID-19 (no major changes internally). Rowe optimistically talks about a connected global community that has come together very quickly. We talk about the difference between a webinar and an online event. We talk about how offering your services for free is a MISTAKE.

Kohl: Fraud Warning About MSP Customer Orders

A leading distributor, Ingram Micro, has sounded the alarm about fraudsters capitalizing on the COVID-19 pandemic and how bad acting customers are ordering laptops et al under the air cover of remote workers. In the interview with Eric Kohl, Vice President, Advanced Solutions at Ingram Mirco, he walks us through the fraud workflow from bad actors, possibly resulting in the Managed Services Provider (MSP) being stuff with the bill for 50-laptops that were delivered and never paid for. Click to learn more…