The coronavirus pandemic has caused many retailers to scramble to adapt to the daily changes the pandemic has presented. With many retailers managing demand fluctuation, keeping employees safe, and keeping their businesses afloat many predict long term effects on brick and mortar retail businesses.
Before the pandemic, a big part of shopping was the hands-on experience. The idea of being able to have face to face contact, and be able to touch, feel, try on or sample products is a thought of the past. With online orders blowing up small retailers are trying to stand out in any way they can from making it easier for consumers to avoid shared surfaces and limit interactions with employees or other customers, to having a seamless online shopping experience. Join Harry and Jim as they explore the pandemic and how it has rewritten retail shopping.