This year we have seen some of the largest supply chain disruptions in modern history.  Covid-19, inclement weather, labor shortage, are just the tip of the hat supply chain leaders have had to deal with this year.  With many MSP’s struggling to get hardware, and high demands with businesses outfitting entire businesses to work from home we have seen a shift to preowned products. We meet with Sachi Thompson Global general manager of Curvature who shares with us the trends of preowned equipment, and what you need to know to get started.

 

Video Transcription

Harry Brelsford 

Hey nation nation Harry here with a special guest Saatchi Thompson from curvature Park Place company. How’re you doing today?

Sachi Thompson 

I’m doing great. Thank you so much for having me today.

Harry Brelsford 

Well, we’re talking about hardware is hot. So introduce yourself, introduce curvature. Let’s talk about the current space, the hardware space,

Sachi Thompson 

Happy to do so my name is Sachi Thompson, I’m the Global general manager of curvature. The hardware division that was newly acquired by Park Place Technologies in 2020, were a great addition to their brand, we focus on pre owned hardware. And really what we’re seeing in this climate of supply chain constraints is our business is doing incredibly well. Where we thrive in our spaces, really, we are a complement to the OEM. So a lot of our customers use the OEM to put their products on their infrastructure. In addition, they use us as a complement both to enhance the performance and also really be able to leverage the spending power, and the expense of being able to build out what they need for their companies. Right now, what we’re really seeing is due to the supply chain constraints on the OEM side, there really is a lack of inventory of new production inventory. And so all of our customers are leaning on us very heavily. To keep things running, especially after the pandemic, there was a lot of hold off on spend last year, a lot of deployments that were delayed from infrastructure just with the and unknowing of what was going to happen in the future. And so we’ve really been able to leverage the markets and do well right now we also hold significant amount of inventory, equivalent to about 35 million in resale inventory available for our customers. We’ve been in this space for 30 years, we know it inside and out, we know our customers really well. We cover about 450 of the top Fortune 500 customers. Currently, we have about 7500 customers that we transact with daily, but this year’s been really unique, we’ve been able to really support them deliver products to them quickly and timely and allow them to continue running their businesses as as they need to. And it’s interesting, a lot of our customers are seeing an tremendous amount of growth in this year as well, from a lot of pent up demand pent up buying demand. We cover every vertical in the space, both healthcare retail, e commerce manufacturing, technology, communications, so if you see kind of the breadth of customers we support, it’s it’s really a great opportunity right now for the brand.

Harry Brelsford 

Well, it’s we look deeper into 2022. It may be 2023. Maybe I have some thoughts on this, at some point, the supply chain backlog will normalize, right? It’s gonna happen, and how might that impact your business a business as usual?

Sachi Thompson 

Yeah, it’ll most likely be business as usual. Just to give you a little bit of insight on our performance this year, we’re doing about 20% better and revenue than we anticipated, which is great. So really high hypergrowth in a short period of time, we’re seeing the supply chain constraints with the manufacturers probably take place until about mid next year 2020. We’re thinking about August 1, we’ll start seeing seeing things come back pretty quickly. And so that kind of lift that we’re seeing this hyper activity will slow down. But again, we’re a very large global brand. We’ve been in the space for 30 years. It’s kind of run right. And really the way our customers leverage us is a and relationship. They definitely do a lot of work with the OEM. We’re very emphatic. We love a lot of the brands we carry. It’s a great product offering for us. And so we’re a nice complement. So there we go.

Harry Brelsford 

Well, I’ll tell you what made my head spin and we’re gonna get you back. We’re gonna get back and double click into some of these topics. But thanks for joining us helping the SMB Nation community of MSPs better understand this space, quite frankly. Thank you. Thank you so much for having me.